Students & Parents (CRM)

Student management & registration module helps you track and manage all the information about students. Students can be linked with multiple parents/guardians and parents can be linked with multiple children. This allows to keep the sales/activity history of the whole family together.

Second part of the CRM module is communication tracking and email/SMS blast tool. Email/SMS integration is used to send out reminders (e.g. payment reminders, renewal reminders), alerts (e.g. course start alert, package expiry alert, birthday promotions etc.) as well as ad hoc marketing communication.

Student Profile

Name, birthday, address, objectives for joining the course, signup source, etc

Parents/Guardians information

Multiple parents/guardians information, family history, siblings

Communication tracking

Track any major/important communication between school and parents or students for future reference

Mass Emails

Communication tool to be used to blast important message via email to members (e-newsletter, promotions, etc.) or auto emails blasted out as reminders/alerts (birthday email, course expiry reminder, renewal reminder, etc.)

Mass SMS

Communication tool to be used to blast important messages via SMS to members (reminders, alerts, promotions, etc.), parents or students can also reply the SMS, which is then stored in the system for reference and response management

CRM Module Menu:

Parents Database – Summary Screen:

Parents Database – Detail Screen:

Students Database – Summary Screen:

Multiple Students can belong to one parent:

Student – Membership Info:

Student Detailed Info screen – history of all classes/courses attending/attended

Communication Summary Screen

Communication Detail Screen

Sample Mass SMS

Sample Mass Email

Example of Mass SMS/Email Filtering Criteria

SMS Notifications

Sample Email Notification